- Handling incoming calls concerning travels- airline tickets, hotel bookings, travel insurances, car rentals
- Providing excellent service, in line with established company standards
- Presenting professional company image while dealing with clients
- Selling the above-named products with the usage of internal procedures and techniques
Customer Service Specialist with Serbian — part-time
- Location Sofia
- Remote job Hybrid model
- Contract Permanent contract of employment
- Full time job Part time
Responsibilities:
What we offer:
- Part-time job from June to September, working hours: 11-15 Mon-Fri (first month is a training one and we work fulltime 8-16)
- Opportunity to work in a dynamic environment for one of the leading companies in the travel field
- Attractive salary (base + attractive bonus system)
- Friendly environment and cool team members
- Development opportunities (participation in trainings, challenging tasks)
Requirements:
- Fluent in both verbal and written Serbian
- Communicative level of English
- High level of communication skills
- Proactive attitude oriented towards high quality of customer service
- Ability to work in a part-time mode (Mon- Fri: 11-15) during the holidays season (first month is a training one and we work fulltime 8-16)

Customer Service Specialist with Serbian — part-time