Customer Service Specialist with Serbian — part-time

  • Location Sofia
  • Remote job Hybrid model
  • Contract Permanent contract of employment
  • Full time job Part time


  • Handling incoming calls concerning travels- airline tickets, hotel bookings, travel insurances, car rentals
  • Providing excellent service, in line with established company standards
  • Presenting professional company image while dealing with clients
  • Selling the above-named products with the usage of internal procedures and techniques

What we offer:

  • Part-time job from June to September, working hours: 11-15 Mon-Fri (first month is a training one and we work fulltime 8-16)
  • Opportunity to work in a dynamic environment for one of the leading companies in the travel field
  • Attractive salary (base + attractive bonus system)
  • Friendly environment and cool team members
  • Development opportunities (participation in trainings, challenging tasks)


  • Fluent in both verbal and written Serbian
  • Communicative level of English
  • High level of communication skills
  • Proactive attitude oriented towards high quality of customer service
  • Ability to work in a part-time mode (Mon- Fri: 11-15) during the holidays season (first month is a training one and we work fulltime 8-16)



You can take advantage of attractive company benefits.

  • Sport card
  • Private medical care
  • Personal travel budget



Training, new projects and promotions.

Here you create your own unique career path.

  • Time to learn
  • Knowledge sharing with experts
  • Training budget


Flexible working

Remote, hybrid or office work?

You can click the way it suits you best.

  • Flexible working hours
  • Possibility of remote or hybrid work
  • Agile work environment