Global Operations Consultant

  • Location Katowice
  • Remote job Hybrid model
  • Contract Employment contract
  • Full time job Yes

Your responsibilities

  • After-sales customer service in terms of issuing airline tickets and adding additional services
  • Cooperation with external suppliers (including airlines) to verify procedures regarding e.g. refunds and exchanges of airline tickets;
  • Issuing reservations, insurance, verification of bank payments;
  • Work in international GDS reservation systems (Amadeus).

We can offer

  • Hybrid work system (our office is located in Katowice)
  • Full training, including the systems used
  • Bonus and commission system
  • Subsidy for English language lessons
  • Monthly funds transferred to eSky Wallet (you can save for both small and big travels 🌴) or MyBenefit cafeteria, where you can find options like a Multisport card, cinema tickets, and store discount codes
  • Private medical care at LuxMed and the option to participate in group life insurance
  • Company-wide integration meetings (see how we celebrated eSky’s 18th birthday in Arłamów), as well as team meetings

Our expectations

  • Good knowledge of English in speech and writing which enables you to communicate in external suppliers (airlines);
  • Willingness to work in shifts 6-14, 8-16, 14-22, 22-6 (Monday – Friday) and 8-16, 10-18, 14-22, 22-6 (weekends);
  • Ability to work freely with various IT tools and systems;
  • Efficiently finding content on the Internet;
  • High sense of responsibility and reliability in performing the tasks entrusted;
  • Good organization of own work and analytical thinking



You can take advantage of attractive company benefits.

  • Sport card
  • Private medical care
  • Personal travel budget



Training, new projects and promotions.

Here you create your own unique career path.

  • Time to learn
  • Knowledge sharing with experts
  • Training budget


Flexible working

Remote, hybrid or office work?

You can click the way it suits you best.

  • Flexible working hours
  • Possibility of remote or hybrid work
  • Agile work environment