Internal Trainer

  • Location Katowice
  • Remote job Yes
  • Contract Employment contract
  • Full time job Yes

About team

We would like to invite a (Junior) Internal Trainer to join our Training Team. If you are a person who loves to teach and pass on knowledge to others, join us! We would love to welcome you on board and boost your career together !

Our requirements

  • Experience in training users/employees in terms of processes/procedures or using systems.
  • Experience in delivering system-related sessions (internal systems, CRM etc.)
  • Very good command of English in writing and speaking.
  • Proficiency in preparing and conducting presentations (PowerPoint and other tools usage of MS Office are required).
  • Willingness to learn new things and orientation for self-development.
  • Good work organization and strong interpersonal skills.
  • Ability to share knowledge and support training skills needed in the consultant’s everyday work.
  • Analytical thinking, problem solving and curiosity to learn new things especially related with systems and procedures.


  • Polish is welcomed.
  • Experience in working with travel-related systems.
  • Possibility to work in a hybrid model from our office in Katowice.

Key responsibilities

  • Organizing and leading system-related training (in terms of systems, procedures, processes etc.) for Customer Service and Back Office Agents.
  • Identification of training needs and planning development activities for the Agents.
  • Developing training materials and test sets.
  • Reporting statuses of executed training.

What we offer

  • Full training, including the systems used.
  • Possibility to work remotely. However, we like to meet and integrate from time to time.
  • Development opportunities (participation in training, time-to-learn, English classes).
  • Monthly amount of credits, which can be allocated to an eSky wallet for purchasing airline tickets and other products on our website or to a cafeteria system (Multisport card, cinema tickets, discounts and store credit to different shops eg. Allegro, Decathlon).
  • Opportunity to take advantage of group life insurance.
  • Private medical care (Luxmed).



You can take advantage of attractive company benefits.

  • Sport card
  • Private medical care
  • Personal travel budget



Training, new projects and promotions.

Here you create your own unique career path.

  • Time to learn
  • Knowledge sharing with experts
  • Training budget


Flexible working

Remote, hybrid or office work?

You can click the way it suits you best.

  • Flexible working hours
  • Possibility of remote or hybrid work
  • Agile work environment