What will your journey with us look like?

Commercial performance & market support

• Support delivery of bookings, margin, and revenue targets vs. forecast across assigned markets.
• Monitor ABV and margin performance weekly, flagging where results lag forecast and recommending corrective action.
• Build market-specific business cases for promotions or product changes, with a focus on ROI.
• Feed market-level insights and risk flags into central trading and forecasting teams.

Competitive intelligence & market insight

• Run competitive intelligence tracking across assigned markets and surface findings to inform pricing decisions.
• Maintain an up-to-date view of competitive positioning and market trends, translating findings into commercial recommendations.

Traffic & distribution

• Monitor traffic performance across organic and paid channels, working with Marketing to support CVR improvement.
• Support regional distribution partnerships, including affiliates and B2B2C codes.
• Flag gaps in traffic and distribution relative to market potential.

Pricing & yield execution

• Execute pricing and yield actions as directed, within group-level frameworks.
• Adjust markup and pricing tactics to reflect local competitive landscapes and metasearch visibility.
• Feed regional demand signals and competitor intelligence back into commercial team.

Reporting & insight

• Produce and maintain market-level reporting: ABV, conversion, margin and booking performance.
• Ensure reporting is timely, accurate, and actionable for stakeholders.

Product & tech collaboration

• Represent local requirements such as payment methods and localisation needs, within the product roadmap.
• Flag product-related blockers that impact conversion or ABV.
• Work with product and tech teams to ensure commercial data needs are reflected in tools and platforms.
• Identify opportunities to use AI to work smarter and surface insights faster.

What will your journey with us look like?

Supplier Relations & Offer Negotiation

• Serve as the primary day-to-day contact for key CEE destination suppliers, building collaborative and productive partnerships.
• Proactively negotiate exclusive deals, tactical discounts, and value-adds to give eSky a commercial and strategic advantage.
• Review and maintain the property portfolio, making sure the top-selling properties for each supplier stay live, competitive, and optimised for sale.

Portfolio Optimisation

• Manage the sharing and accuracy of supplier promotional offers in our internal systems, ensuring immediate time-to-market.
• Run an active “remove and replace” strategy to keep the product aligned with CEE consumer trends.
• Spot poor quality or unacceptable property content and raise it with bed banks/suppliers to keep listings high quality.

Data, Reporting & Expertise

• Act as the resident expert on destinations popular among CEE customers, keeping your market knowledge sharp and current.
• Compile and analyse weekly performance statistics for your key destinations, sending detailed reports to main suppliers to track performance and spot growth opportunities.

Internal Collaboration

• Share supplier offers and tactical product updates with internal teams (Trading, Marketing, Social, and PR) to maximise distribution and ROI.
• Take part in regular trading, commercial, and supplier meetings, helping drive the company’s commercial agenda.

What will your journey with us look like?

Revenue Assurance & Margin Optimization

• Root-Cause Analysis & Recovery: Identify sources of revenue leakage, including flight/hotel refunds and disputes, and drive initiatives to recover lost funds.
• Margin Enhancement: Recommend price-padding strategies and pricing adjustments to maximize the profitability of Flight + Hotel packages.
• Backlog Management: Maintain and prioritize a structured backlog of revenue recovery opportunities.

Process Optimization & Automation

• Process Auditing: Review booking, billing, and pricing workflows to catch errors, enforce compliance, and eliminate inefficiencies.
• Workstream Automation: Partner with Product and Tech teams to reduce manual processes, increase operational accuracy, and scale solutions.

Reporting & Business Intelligence

• KPI Tracking: Produce clear reports on recovered revenue, billing accuracy, and operational error rates.
• Executive Insights: Highlight emerging risks, operational trends, and growth opportunities to senior management.

Cross-Functional Operations

• Serve as the primary connective tissue between Finance, CX, Operations, Commercial, Product, and IT to resolve financial leaks and streamline company-wide practices.